Address your unique support needs. Our services are customized to your actual needs and usage.
In case an issue does arise, you are backed by a 24/7 global network of experts with unmatched knowledge of Microsoft products. On-Call/Live
Team certified on Microsoft products. Our engineers have access to technology previews and coming features for cloud products.
Flexible arrangements to help you implement Microsoft products or fix long-term issues in your environment.
15 minute SLA response time; plus on-call support for critical issues during off-hours, holidays and weekends.
Receive personalized service from a single person, no more explaining your cases to a new person if it needs to be escalated.
As Gold Partner with 15 Microsoft Competencies, we offer support that will ensures peace of mind, continuous operation and focused on your success. Choose Support That Drives Your Business and move your digital initiatives forward.
* Definity First uses Microsoft Advanced Support for Partners.