Definity First






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Get your free ebook here

Free Ebook: How to Optimize Contact Center Costs

Creating a great customer experience is a key ingredient to the success of any business.

Learn about the technological solutions that will help your Customer Service Departments stay on leading-edge trends.

This e-book includes:

  • How to improve customer service. 
  • Common problems in customer service departments.
  • Top 5 advantages of Cloud based Contact Centers.

The integration of Microsoft Dynamics CRM and LiveOps gives your agents a complete integrated desktop solution that enables them to better manage every customer interaction for a faster resolution.

Sell more, service better with seamless telephony integration. 

"Every day we’re saying, ‘How can we keep the customer happy? How can we get ahead in innovation by doing this?… because if we don’t, somebody else will".

— Bill Gates